I bring my car here often for oil changes and I am always really happy. The people are very nice and the one time they told me I needed some additional work done I declined to have them do it and brought it to my regular mechanic who I trust and they told me yes the problem Monro told me about was valid and the cost to fix it ended up costing very close to what Monroe quoted me.
Scam artists. Brought my car in because it had coolant leaking, tried telling me it would run around $600 to fix, told them nvm because it sounded outrageous, a friend put a leak stoppage fluid in it and hasn't leaked over a yr. Cost $5 btw lol
I had a total brake inspection. They told me rear brakes were fine. I needed front brakes. The day after having front brakes were done the brake pad cracked while driving on highway. Very dangerous! Three months later brake light comes on and they tell me rear rotors are rusted and I need rear pads. How can rotors rust in 3 months?? Also they replaced serpintine belt. Next day belt started squealing. Turns out they put wrong belt on. They adjusted it but wouldn't change it to correct belt. Later I was told by another mechanic that the belt tensioner is cracked in half and they should have replaced it when they changed belt. And last but not least my power steering pump went . They "fixed" it but car has been making a whirring sound since. They said it was AC compressor. Another mechanic said thats not it. It's power steering pump. They should have flushed it after installing ps pump. So disappointing since I know nothing about cars and trusted them. Never again!
My Son Matt DuHaime, is the Manager.of the shop. He is hard working, honest, trustworthy and an excellent mechanic. He makes sure the shop and his mechanics do an outstanding job on every vehicle that comes into there for service
Great service offered many options to lower price and the work was fast and done well. Great customer service ! Highly recommend!
Monro Muffler Brake Service is a US Car Repair based in Derby, Connecticut. Monro Muffler Brake Service is located at 56 Division St, Derby, CT 06418, USA.
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